Visiting Angels Federal Way – Services, Pricing, and Local Alternatives [2025 Guide]

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If you’re looking into home care options in Federal Way, there’s a good chance Visiting Angels is one of the first names you’ve come across. They’re one of the most recognized senior care agencies in the U.S., but recognition doesn’t always mean fit — especially when your loved one needs flexible, affordable care in a city like Federal Way.
This detailed guide covers Visiting Angels’ local presence, services, pricing, and how they stack up against other agencies, including a flexible, lower-cost alternative that many families in Federal Way haven’t discovered yet.
A Closer Look at Visiting Angels in Federal Way
Office Location and History
While there is no standalone Visiting Angels office directly in Federal Way, the branch that serves the area is located at 707 S Grady Way in Renton. This South King County office has been operating for over 15 years and serves a wide region, including Federal Way, Kent, Des Moines, and Auburn.
Neighborhoods Covered in Federal Way
Visiting Angels provides services to most of Federal Way, including well-known neighborhoods such as Twin Lakes and Lakeland North. Families living near Celebration Park or the Federal Way Transit Center typically fall within their coverage area.
Reputation in Federal Way
Visiting Angels enjoys a solid reputation in the area for long-standing, consistent care. Reviews on Google and Caring.com frequently mention professional caregivers and structured care plans. However, others note that the agency’s pricing structure and rigid scheduling can make it difficult for families needing flexible or short-term care.
What Services Does Visiting Angels Federal Way Offer?
Visiting Angels in Federal Way focuses on non-medical, in-home care for seniors and adults with disabilities. Their caregivers are trained to help with activities of daily living and provide support that helps clients remain in their homes safely.
Services typically include:
Personal care such as bathing, grooming, and dressing
Companion care, including conversation, walks, and games
Meal preparation and grocery assistance
Light housekeeping and laundry
Help with transportation to errands or appointments
Alzheimer’s and dementia care (non-medical)
Respite care to give family caregivers a break
End-of-life support care
Service Limitations
Despite their broad offering, there are important limits to what Visiting Angels can provide:
They do not offer skilled nursing services — no wound care, injections, or IVs
They typically require a 4-hour daily minimum and a 12-hour weekly commitment
Same-day or next-day care is rarely available
Post-surgery support is not a specialty, especially if you're looking for help immediately after discharge from St. Francis Hospital in Federal Way
Where Caringene Stands Out
Caringene fills many of the gaps Visiting Angels leaves open. Our team is built for flexibility:
No hourly minimums — you can book as little as 2 hours
Same-day and next-day availability when possible
Post-surgery care specialists, ideal for discharges from St. Francis or after outpatient procedures
Transparent $35/hour rate for any schedule — even nights and weekends
What Does Visiting Angels Cost in Federal Way?
While Visiting Angels doesn’t publish exact prices online, industry averages and client-reported data suggest their rates fall in line with other national agencies in the area.
Typical Visiting Angels Rates in Federal Way:
Weekly Hours | Hourly Rate | Weekly Cost | Monthly Cost |
---|---|---|---|
40 hrs/week | $40/hr | $1,600 | $6,928 |
30 hrs/week | $43/hr | $1,290 | $5,586 |
20 hrs/week | $45/hr | $900 | $3,897 |
10 hrs/week | ~$61/hr | ~$610 | ~$2,641 |
These prices reflect standard weekday care. Evening, weekend, or last-minute requests can cost more. The 4-hour daily minimum means even short tasks (like a 1.5-hour ride to an appointment at St. Francis Hospital) will still be billed at 4 hours.
Caringene Offers a Simpler, More Flexible Approach:

You only pay for the care you actually use — no bloated bills or hidden fees. That’s a difference families feel immediately.
Comparing Home Care Providers in Federal Way
Here’s how Visiting Angels stacks up against other agencies serving the Federal Way area, including Caringene:
Agency | Rate @ 20 hrs/week | Minimums | Specialty Focus | Reviews |
---|---|---|---|---|
Visiting Angels | ~$45/hr | 4 hrs/day, 12 hrs/wk | Alzheimer’s care, companionship | 4.3★ (Google) |
Home Instead | ~$48/hr | 3–4 hrs/day | Personal care, dementia support | 4.0★ (Google) |
Right at Home | ~$46/hr | 3–4 hrs/day | Chronic illness, elder care | 4.2★ (Google) |
Caringene (Top Pick) | $35/hr | None | Alzheimer’s care, Post-surgery, flexible care | 5.0★ (Google, Nextdoor) |
If your needs are short-term, unpredictable, or post-hospital — Caringene is built for that. If you need 40+ hours per week and consistency is the only concern, any of the others may work. But most families prefer flexibility, lower costs, and personal attention — which is where Caringene thrives.
What Are Families in Federal Way Saying?
We looked through Google, Yelp, and Caring.com to get a clear sense of how families feel about Visiting Angels Federal Way. Here's what we found:
Platform | Review Summary | Rating |
---|---|---|
"Caregivers are kind, but scheduling changes were hard to manage." | 4 stars | |
Yelp | "Very professional, but expensive for the amount of care we needed." | 3.5 stars |
Caring.com | "Consistent care, but no flexibility when we only needed 2 hours." | 4 stars |
"Reliable for dementia care over the long term." | 5 stars |
Common Praise:
Clients report feeling safe leaving their parents in Visiting Angels’ care
Long-term care plans are structured and reliable
Good training and support for dementia and Alzheimer’s cases
Common Concerns:
Minimum hours lead to paying for care they didn’t always need
No same-day or short-notice availability
Price is high for families who only need a few hours per week
Caringene’s Advantage:
Caringene has a 5.0-star average on Google and is a local favorite on Nextdoor in neighborhoods like Twin Lakes and Lakeland North. Our clients often share that they finally found “a company that works with our schedule — not against it.”
Federal Way Home Care FAQs
Q: Can I use Visiting Angels just for a couple hours after my mom is discharged from St. Francis Hospital?
Unfortunately, no. Visiting Angels requires at least 4 hours per visit. Caringene allows you to book as little as 2 hours — even same-day when available.
Q: Do they provide care on weekends in Federal Way?
Yes, but weekend rates may be higher and availability depends on scheduling.
Q: Will a Visiting Angels caregiver take my dad to the grocery store near Celebration Park?
A: They may assist with transportation, but it’s important to ask if the caregiver uses their own car or yours. With Caringene, you can request transportation during your scheduling call.
Q: What happens if I only need care for two weeks after surgery?
A: Visiting Angels often prefers long-term clients and may be reluctant to take on short stints. Caringene specializes in short-term recovery support.
Final Thoughts: Making the Right Choice for Home Care in Federal Way
Choosing the right care for a loved one is personal — and often urgent. Visiting Angels could be a choice for families needing consistent, high-hour care over the long term. But for many families in Federal Way, those minimums, delays, and higher rates don’t align with their actual needs.
That’s where Caringene comes in. We’re built for flexibility, speed, and affordability. Whether your loved one is coming home from surgery, needs help a few hours a week, 24 hours a day, or just wants someone to check in while you’re at work — we’ve got you covered.
Ready to learn more? Explore these Caringene blog posts:
Need care this week? Visit Caringene to get started — no contracts, no minimums, just reliable help when you need it most.
The content on this blog is intended for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Caringene is a non-medical home care provider. Do not make healthcare decisions based on the information provided here—always consult with a physician or licensed medical professional for guidance regarding medical care or treatment.